WhatsApp Integration
A single workspace for WhatsApp conversations, lead history, and team follow-ups.
Bring WhatsApp Business directly into VS CRM to reduce reply delays, automate routine interactions, and keep every customer message tied to the right lead pipeline.
Reduce first-response time with instant routing and shared inbox visibility.
Run automation for greetings, reminders, and stage-specific outreach.
Keep chats, tasks, and ownership in one timeline across your CRM team.
Built for businesses that want faster WhatsApp engagement without losing CRM context
VS CRM helps your team capture every inquiry, collaborate on responses, and convert chats into opportunities with full activity tracking. No more scattered conversations or delayed handoffs.
Lead Creation
Auto-create leads from incoming WhatsApp messages with source and ownership mapped correctly.
Live Inbox
Give teams a shared space to reply, assign, and monitor customer chats in real time.
Automation Rules
Trigger message workflows based on lead stage, inactivity period, or inquiry type.
Activity Timeline
Log all WhatsApp interactions inside the lead profile for complete journey visibility.
Internal Collaboration
Assign owners, add notes, and coordinate follow-ups across sales and support teams.
Performance Insights
Track response quality and conversion outcomes to continuously improve engagement.
How the integration works
Connect WhatsApp Business
Activate integration from VS CRM and configure your connected business number.
Set Routing + Automation
Define owner assignment, auto-replies, and escalation logic for your team.
Manage and Optimize
Use reports and activity logs to improve response speed and close more leads.
Make WhatsApp your highest-performing CRM channel.
See the full workflow in a live demo and launch your integration with VS CRM quickly.
