Integration with IVR

You may follow and examine consumer preferences and behaviors thanks to VS CRM, which saves and gathers customer data from these IVR conversations. This integration guarantees a quick and customized customer experience while also giving your team insightful data for efficient customer engagement. You can enhance customer service, automate activities, and provide first-rate help using VS CRM IVR integration.

Report Performance Analytics

To help you evaluate and improve the effectiveness of your business operations, VS CRM offers thorough performance analytics data. You may quickly create analytical reports that give a clear picture of your performance indicators using the analytics capabilities of VS CRM. To make data-driven decisions, keep an eye on important metrics like sales conversions, customer engagement, and lead creation.

Lead Automation

To simplify your lead management process, VS CRM includes strong lead automation features. You may automate monotonous operations and nurture leads successfully with VS CRM lead automation tools. Leads can be automatically gathered from a variety of sources, including your website or online marketing, and they can be given to the appropriate team members. Use personalized email campaigns, automated follow-up sequences, and timely reminders to engage and convert leads.

Task Management

VS CRM provides efficient task management capabilities to help you stay organized and on top of your responsibilities. With VS CRM's task management features, you can easily create, assign, and track tasks for yourself or your team members. Set due dates, priorities, and reminders to ensure timely completion of tasks. Collaborate seamlessly by attaching files, leaving comments, and sharing updates within the platform.

Marketing Automation and Integration

To boost your marketing activities, VS CRM enables seamless marketing automation and integration. You can automate repetitive marketing processes like email campaigns, social network postings, and lead nurturing with VS CRM's marketing automation tools. Set up automated workflows to personalize, target, and engage messages to engage prospects and clients at the appropriate time. Additionally, VS CRM interacts with well-known marketing systems, enabling you to sync data, monitor the success of your campaigns, and improve your marketing tactics.

User Management

The administration and access control of your CRM system are made simpler by the effective user management features offered by VS CRM. You can quickly establish user accounts, give roles and permissions, and manage user access levels with VS CRM user management tools. Control who has access to the CRM's data by limiting who can see, change, and remove it. With only a few mouse clicks, you may provide or revoke access to users by streamlining the onboarding and offboarding of users using VS CRM.

Contact Management

Remain familiar with everything about your contacts to connect with your possibilities whenever from any point. Organize communication, nurture relations and upgrade sales results by systemizing and organizing all your contact information at one organized place. Contact management from Salesmate helps you to give your clients complete attention. Do not miss a solitary sight of an existing relationship.

Customer Management

A sales opportunity is contact or person that has been entered in your sales cycle and needs to work with you. So, management of sales and customer opportunity is one of the tough tasks, that is solved by VS CRM in which you will able to track the customer as well as your sales team and manage them efficiently.

Lead Management

Lead Management is the procedure of tracking the lead behavior, activity, capturing the leads and engaging and qualifying with it until they are getting ready to be passed on the quota-carrying sales executive. By this lead management module, you are able to find high-quality leads that will provide your business.

Reports and Dashboards

The CRM dashboard is designed for one important purpose, simple to use. With a single click, you can make a dashboard of your most significant information and arrange the data the manner in which you need to work. The CRM dashboard permits you to perform 90% of your everyday exercises while never leaving the screen. The whole activity of your dashboard can be shown in form reports. This report can be downloaded and shared with others.

Sales Analytics

The VS CRM gives you pre-build, click and point, text-based and graphical reports for entire application from the sales and marketing, contact management for projects & accounting. The sales analytics packages give additional sales, customer services, marketing indicators for helping you in business decisions.

Mobile CRM

Your sales and the service staff need fast and reliable access to their CRM data while away from their office. VS Mobile CRM empowers access to CRM information from the present most well-known smart phones and cell phones furnishing your staff with the capacity to see drives, contacts, schedules, accounts, service tickets, sales openings, and more.

SalesForce Automation

salesforce automation tool that aides in expanding the profitability and productivity of the sales force with the utilization of real-time data. It gives a 360-degree perspective on each planned customer complete with past interests and inclinations.

Sales Forecasting

Sales forecasting helps you to evaluate your income and upgrade your business execution. Take precise and informed decisions to keep away from shortcomings and increase your business development. Use Sales forecasting software to support your sales performance.

Email Client Integration

Offers two alternatives for managing email beginning with a standard "dropbox" feature and advance plug-in module for Microsoft Outlook clients. The two alternatives permit you to keep on utilizing your preferred email customer while giving the capacity to oversee email correspondence directly inside the VS CRM System.

Sales Data

CRM helps sales representatives to securely and centrally store their contacts, sales data, activities and scheduled plans at a single spot, and have continuous access to the database from anywhere in the world securely. VS CRM assured you that your data won’t be lost.

Files Sync and Share

Presently it's simpler to share and collaborate on the file, publish best and most significate content, and track it entirely real-time. Rapidly find what you're searching for from anyplace, on any gadget.

Inside Sales Console

The dashboard-like interface gives inside agents a proficient method to catch up on leads, evaluate organizations, distinguish key contacts, and access sales intelligence.